Terms of Service

GSC Identity is the identity software division of Global Spectrum Consultants LLC
GSC Identity / Policies / Terms of Service

Terms of Service

The agreement that governs your use of GSC Identity products and services.

Effective date: October 11, 2026 · Last updated: October 11, 2026

1. Agreement

These Terms of Service (“Terms”) are an agreement between you and Global Spectrum Consultants LLC, doing business as GSC Identity (“GSC Identity,” “we,” “us”), governing access to and use of Mission Control, IDENTA, Aurelium, Identity Vault, and related websites, software, and services (the “Services”). If you accept these Terms on behalf of an organization, you represent that you have authority to bind it, and “you” means that organization. If you have a signed agreement with us, it controls where it conflicts with these Terms. These Terms also serve as the end-user license agreement for purchases made through the Microsoft commercial marketplace.

2. Accounts

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account and for your authorized users’ compliance with these Terms. Notify us promptly of any unauthorized use.

3. Subscriptions, fees, and billing

Subscriptions are sold for the term and plan shown in your order. Fees are due as stated in your order and are non-refundable except as required by law or stated in these Terms. For purchases through the Microsoft commercial marketplace, Microsoft bills you, and pricing, payment, taxes, and refunds are governed by your agreement with Microsoft. Subscriptions renew automatically unless cancelled before the renewal date. We may change prices for future terms with at least 30 days’ notice.

4. License and use rights

Subject to these Terms and payment of fees, we grant you a non-exclusive, non-transferable right during your subscription to access and use the Services for your internal business purposes (or, for Identity Vault, your personal, non-commercial use). You must follow our Acceptable Use Policy.

5. Restrictions

You may not: (a) resell, sublicense, or provide the Services to third parties except as permitted in your plan; (b) reverse engineer or attempt to extract source code, except where law allows; (c) access the Services to build a competing product; (d) bypass security or usage limits; or (e) use the Services in violation of law.

6. Customer data

You retain all rights to data you submit to or connect with the Services (“Customer Data”). You grant us a limited license to process Customer Data only to provide, secure, and support the Services and as described in our Privacy Policy. You are responsible for having the rights and consents needed to connect your systems and data. A data processing addendum is available on request.

7. AI features and automated actions

The Services include AI-generated recommendations and automated actions. You control autonomy levels, approval gates, and policies. AI outputs may be inaccurate or incomplete; you are responsible for reviewing recommendations and for the actions you authorize, including automated actions executed within the settings you configure.

8. Our intellectual property

We and our licensors own the Services and all related intellectual property. Feedback you provide may be used by us without obligation to you.

9. Confidentiality

Each party will protect the other’s non-public information with reasonable care and use it only to perform under these Terms.

10. Service levels and support

Support is provided under our Support Policy. Any service-level commitments apply only if stated in your order or signed agreement.

11. Warranties and disclaimer

We warrant that the paid Services will perform materially as described in their documentation during your subscription. Your exclusive remedy for breach of this warranty is for us to correct the non-conformity or, if we cannot, to terminate the affected Services and refund prepaid fees for the remaining term. EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED “AS IS,” AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. The Services support, but do not guarantee, your compliance with any law or framework.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA, AND EACH PARTY’S TOTAL LIABILITY WILL NOT EXCEED THE FEES PAID OR PAYABLE BY YOU FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM. These limits do not apply to your payment obligations or to either party’s indemnification obligations, gross negligence, or willful misconduct.

13. Indemnification

We will defend you against third-party claims alleging that the Services infringe their intellectual property rights and pay resulting damages finally awarded. You will defend us against third-party claims arising from your Customer Data or your use of the Services in violation of these Terms.

14. Term and termination

These Terms apply while you use the Services. Either party may terminate for material breach not cured within 30 days of notice. We may suspend Services immediately to prevent harm or for violation of the Acceptable Use Policy. Marketplace subscriptions may be cancelled through the Azure portal or Microsoft 365 admin center. After termination, you may export Customer Data for 30 days, after which we will delete it as described in our Privacy Policy.

15. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. The state and federal courts located in Harris County, Texas have exclusive jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction.

16. General

You may not assign these Terms without our consent, except to a successor in a merger or sale of substantially all assets. These Terms are the entire agreement on their subject. If any provision is unenforceable, the rest remain in effect. We may update these Terms with notice; continued use after the effective date means you accept the changes.

17. Contact

Global Spectrum Consultants LLC — GSC Identity, Attn: Legal
2500 Wilcrest Dr, Ste 300, Houston, TX 77042
info@globalspectrumconsultants.com